Suzhou Universal Chain Technology Company (referred to as Suzhou Universal Chain) has partnered with IBM China to successfully develop an enterprise application integration platform and business process automation management platform using IBM hybrid cloud and AI software. This collaboration has laid the foundation for Suzhou Universal Chain’s digital transformation, enabling them to become a more advanced and intelligent enterprise.

Suzhou Universal Chain, a leader in the domestic chain industry with over 50 years of experience in R&D and manufacturing, recognized the importance of digitalization and intelligent transformation to enhance their business operations. To support their various business processes, they had previously developed and deployed several IT systems. However, in the face of rapid industry developments and increasing competition, Suzhou Universal Chain needed to establish closer cooperation and interconnectivity between their upstream and downstream operations, from product design to sales.

To achieve this, Suzhou Universal Chain worked with IBM’s Customer Success Manager team and utilized IBM Cloud Pak for Integration and IBM Cloud Pak for Business Automation. These solutions provided a reliable application integration platform and a unified business process automation management platform. The integration platform resolved previous challenges such as outdated system interfaces and lack of unified standards, while the automation platform improved communication between departments and enhanced order placement, production tracking, and exception handling.

Suzhou Universal Chain’s collaboration with IBM has not only streamlined their order-to-delivery process but has also empowered their IT team with valuable skills and knowledge through modernization workshops. The implementation of IBM hybrid cloud and AI software has allowed Suzhou Universal Chain to achieve seamless integration and support for their business, marking a successful step in their digital transformation journey.

FAQ

What is Suzhou Universal Chain Technology Company?

Suzhou Universal Chain Technology Company is a leading domestic chain manufacturer with over 50 years of experience in research and development (R&D) and manufacturing.

What was the goal of Suzhou Universal Chain’s digital transformation?

The goal of Suzhou Universal Chain’s digital transformation was to establish closer cooperation and interconnectivity between their upstream and downstream operations, improve business processes, and enhance overall operational efficiency.

What solutions did Suzhou Universal Chain implement for their digital transformation?

Suzhou Universal Chain implemented IBM Cloud Pak for Integration and IBM Cloud Pak for Business Automation. These solutions provided an enterprise application integration platform and a business process automation management platform, respectively, to streamline their operations and enhance efficiency.

How did IBM’s hybrid cloud and AI software benefit Suzhou Universal Chain?

IBM’s hybrid cloud and AI software allowed Suzhou Universal Chain to achieve seamless integration and support for their business. It resolved challenges such as outdated system interfaces and lack of unified standards, while also improving communication between departments and enhancing order placement, production tracking, and exception handling.

Summary

Suzhou Universal Chain Technology Company has partnered with IBM China to implement IBM hybrid cloud and AI software for their digital transformation. Using IBM Cloud Pak for Integration and IBM Cloud Pak for Business Automation, Suzhou Universal Chain has established seamless integration between their IT systems and improved their business processes, resulting in increased operational efficiency. This collaboration marks a significant step forward in Suzhou Universal Chain’s journey towards becoming a more advanced and intelligent enterprise.