IBM Consulting is leveraging the power of WatsonX, an enterprise-ready AI and data platform, to help clients accelerate their business transformations. With a focus on generative AI technology stack and industry expertise, IBM Consulting aims to be the leading consulting services provider for WatsonX.

Solving Business Problems with WatsonX

IBM has identified three high-impact use cases for generative AI in business: HR and talent, customer service, and application modernization. IBM Consulting is already working with clients to achieve results in these areas using WatsonX.

AI for HR and Talent

IBM Consulting combines deep HR, industry, and technology expertise to provide AI-driven solutions for HR challenges. With Watson Orchestrate and WatsonX, IBM helps automate and enhance the HR lifecycle, including recruiting and skills development.

AI for Customer Service

IBM Consulting specializes in end-to-end service transformations for customer and field service operations. Leveraging WatsonX.AI, IBM trains and fine-tunes AI models to provide personalized customer experiences and efficient handling of customer queries.

AI for Application Modernization

IBM Consulting supports CIOs and CTOs in modernizing their IT landscape by utilizing AI for building or refactoring applications, reducing mundane tasks, and improving productivity. Watson Code Assistant with Red Hat Ansible Lightspeed enables accurate and consistent generative AI-driven IT automation.

IBM Consulting, backed by IBM Software and IBM Research, is uniquely positioned to help clients harness the power of WatsonX and address their most pressing business challenges.

Frequently Asked Questions (FAQ)

What is WatsonX?

WatsonX is an enterprise-ready AI and data platform developed by IBM. It enables businesses to scale and accelerate the impact of advanced AI using trusted data.

What are the use cases for WatsonX?

IBM has identified three high-impact use cases for WatsonX: HR and talent, customer service, and application modernization. These areas offer opportunities for businesses to leverage generative AI for growth and efficiency.

How can IBM Consulting help with WatsonX?

IBM Consulting brings expertise in the generative AI technology stack and industry knowledge to help clients accelerate their business transformations with WatsonX. They offer tailored solutions and support in areas such as HR, customer service, and application modernization.

What distinguishes IBM Consulting in the consulting services market?

IBM Consulting is unique as it operates within a technology company, backed by the technical depth and cutting-edge capabilities of IBM Software and IBM Research. This positioning allows IBM Consulting to provide comprehensive consulting services with a focus on leveraging emerging technologies like WatsonX.

How can businesses benefit from WatsonX?

WatsonX empowers businesses by enabling them to scale and accelerate the impact of advanced AI with trusted data. It helps solve complex business problems, automate processes, and improve customer experiences.

Summary

IBM Consulting is leveraging WatsonX, an enterprise-ready AI and data platform, to help clients in various industries accelerate their business transformations. With a focus on generative AI technology stack and industry expertise, IBM Consulting aims to be the leading consulting services provider for WatsonX. They offer tailored solutions in the areas of HR and talent, customer service, and application modernization. By harnessing WatsonX’s capabilities, businesses can solve complex problems, automate processes, and improve customer experiences.