Transforming the Shopper’s Journey with IBM’s Sterling Intelligent Promising

8:17 am
September 30, 2023

Summary: IBM’s Sterling Intelligent Promising offers powerful promising and inventory services that provide real-time, accurate information to enhance the shopper experience. This solution helps companies address the challenges of changing supply and demand, tracking inventory availability, and providing precise delivery dates. The key features and benefits include strengthening shopper loyalty, managing accurate promises, maximizing inventory productivity, optimizing fulfillment, and increasing omnichannel profitability. Companies can try a 30-day trial experience of IBM Sterling Intelligent Promising to see how it can improve digital and in-store conversion, revenue, and profitability.

The Relevance of a Promise

The concept of a “promise” is fundamental to commerce. It involves ensuring accuracy in product detail, capabilities, quality, price, and delivery. This also includes the availability of inventory, which becomes challenging in the face of changing demand and supply processes.

The Challenges of Keeping a Promise

In highly competitive areas such as omnichannel retail and B2B domains like wholesale distribution, upholding the promise of inventory accuracy is crucial. IBM Sterling Order Management and IBM Sterling Intelligent Promising have been leaders in this space, enabling companies to track and process changes in supply and demand in real-time. The solution provides an accurate Available to Promise quantity (ATP), along with precise delivery dates, meeting the demands of today’s shoppers.

Welcome to a New Era of Intelligent Promising: IBM’s Sterling Intelligent Promising Approach

IBM Sterling Intelligent Promising offers powerful promising and inventory services that deliver real-time, accurate information to enhance the shopper experience. It provides certainty of product availability, choice of ordering and delivery options, and transparency throughout the customer order journey.

Key Features and Benefits

The key features and benefits of IBM Sterling Intelligent Promising include:

  • Strengthening shopper loyalty: By confidently delivering choice and transparency throughout the buying journey.
  • Managing accurate promises: Increasing digital conversions by presenting precise promise dates on product pages and during checkout.
  • Maximizing inventory productivity: Reducing order cancellations and optimizing inventory by providing shoppers with enterprise-wide inventory views.
  • Advantage of fulfillment optimization: Making the best fulfillment decisions for business outcomes by balancing business rules with real cost drivers.
  • Increasing omnichannel profitability: Driving higher conversion and in-store sales with accurate promise dates, choice in delivery and pickup, and upselling related products.

Try IBM’s Sterling Intelligent Promising Solution Today

Commerce, inventory, and fulfillment managers can experience the benefits of IBM Sterling Intelligent Promising through a 30-day trial. This trial allows users and architects to try out the promising and inventory services, as well as the pre-configured data that powers the shopper experience. The trial also showcases the simplicity and scalability provided by the underlying Kubernetes container-based technology. The solution demonstrates how accurate promises can be made and kept profitably, enhancing trust and confidence with customers.

FAQ

What is IBM Sterling Intelligent Promising?

IBM Sterling Intelligent Promising is a solution that provides powerful promising and inventory services to deliver real-time, accurate information for an enhanced shopper experience. It helps companies address the challenges of changing supply and demand, tracking inventory availability, and providing precise delivery dates.

What are the key features and benefits of IBM Sterling Intelligent Promising?

The key features and benefits include:

  • Strengthening shopper loyalty
  • Managing accurate promises
  • Maximizing inventory productivity
  • Optimizing fulfillment
  • Increasing omnichannel profitability

Can I try IBM Sterling Intelligent Promising before purchasing?

Yes, IBM offers a 30-day trial experience for companies to try out the capabilities of IBM Sterling Intelligent Promising. This trial allows users to see how it can improve digital and in-store conversion, revenue, and profitability.

How can IBM Sterling Intelligent Promising benefit my business?

IBM Sterling Intelligent Promising can benefit your business by providing certainty of product availability, managing accurate promises, maximizing inventory productivity, optimizing fulfillment, and increasing omnichannel profitability. It helps strengthen shopper loyalty and provides a transparent and enhanced shopper experience.


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