The U.S. Chamber of Commerce Foundation and IBM are partnering to investigate the potential applications of generative artificial intelligence (AI) in skills-based hiring. The organizations aim to determine whether AI models can help job seekers identify and showcase their skills through digital credentials, with the possibility of leveraging these models for matching users to employment and education opportunities based on their skill profiles. The project identified four personas and utilized design thinking sessions to address potential risks such as bias, data privacy, and accessibility issues. The teams presented their findings at an event in July and plan to continue exploring future phases of the project.

Developing and deploying trustworthy AI is not solely a technical challenge but also requires a socio-technical approach that encompasses people, processes, and tools. The U.S. Chamber Foundation and IBM emphasize the importance of human-centered frameworks rooted in design thinking practices to prioritize user needs and build trust in AI. Phaedra, a Global Leader for Trustworthy AI at IBM Consulting, will be discussing the potential risks, trends, and benefits of AI for learners, workers, communities, and employers at the U.S. Chamber Foundation’s Talent Forward event on October 4.

Sources: U.S. Chamber of Commerce Foundation, IBM Consulting

FAQs

What is the U.S. Chamber of Commerce Foundation exploring in collaboration with IBM?

The U.S. Chamber of Commerce Foundation is teaming up with IBM to explore the potential applications of generative AI in skills-based hiring. They are examining whether AI models can assist job seekers in identifying and presenting their skills through digital credentials.

What are the potential benefits of using AI models in skills-based hiring?

If AI models can effectively identify and recognize job seekers’ skills, it could lead to better matching of users with potential employment and education opportunities based on their skill profiles.

What kind of risks are the organizations considering in relation to AI models?

The organizations are mindful of risks such as bias, data privacy concerns, and accessibility issues that may arise when users interact with AI models. They are working to address these risks and mitigate any potential unintended outcomes.

How are the U.S. Chamber Foundation and IBM addressing trust and responsibility in AI?

The organizations emphasize a human-centric approach and the use of design thinking practices to ensure trust and responsibility in AI. They believe that building trustworthy AI begins with people and culture, rather than relying solely on technology.

Summary

The U.S. Chamber of Commerce Foundation and IBM are collaborating to explore the applications of generative AI in skills-based hiring. They are investigating whether AI models can help job seekers identify and showcase their skills through digital credentials, with the potential for matching users with relevant employment and education opportunities. The organizations are addressing potential risks and unintended outcomes through design thinking sessions and emphasizing the importance of a human-centered approach to building trustworthy AI. They presented their findings from the project at an event in July and plan to continue their exploration in future phases.