**IBM Receives Recognition as a Leader in Forrester Wave™: Digital Process Automation Software, Q4 2023**
Forrester Research has just released a report titled “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” authored by Craig Le Clair, Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig. The report identifies IBM as a Leader in the digital process automation (DPA) space.
In this evaluation, Forrester Research compared 15 DPA providers across 26 criteria in three categories: Current offering, Strategy, and Market presence.
IBM scored highest among all vendors in the Market presence category. It also attained the highest scores in AI-led process transformation tools, tooling for process automation, and among the highest scores in the ability to meet and govern use cases criteria in the Current offering category. Furthermore, IBM received the highest possible score in vision, innovation, and partner ecosystem in the Strategy category.
The Forrester report highlights IBM’s strength in AI and business automation convergence, emphasizing an AI-first framework of intelligent automation in its offerings. Notably, IBM Cloud Pak for Business Automation is acknowledged for its AI asset maturity and robust DPA governance solutions. The report also commends IBM for its deep industry expertise and sophisticated use cases in the DPA space.
IBM Cloud Pak for Business Automation, a modular set of integrated software components, stands out as a solution that offers streamlined workflows, achieves higher efficiency, and reduces operational costs.
For organizations seeking to simplify complex workflows, deploy low-code and no-code automations with AI support, and gain deployment flexibility, IBM’s intelligent business automation offerings can propel them into 2024.
**Summary**
IBM has been recognized as a Leader in the Forrester Wave™: Digital Process Automation Software, Q4 2023. The report highlights IBM’s strengths in the digital process automation space, particularly in AI-led process transformation tools and DPA governance solutions.
**FAQs**
Q: Where can I access the full Forrester Wave™ report?
A: The full report can be downloaded from the Forrester website.
Q: What is IBM Cloud Pak for Business Automation?
A: It is a modular set of integrated software components that automates work and accelerates business growth, enabling organizations to transform fragmented workflows and achieve higher efficiency.
Q: Can I get a free trial of IBM Cloud Pak for Business Automation?
A: Yes, IBM offers a 30-day free trial of their business automation solution.