Organizations often struggle to identify and respond to business operations incidents, as there is often a disconnect between business and IT teams. This gap makes it difficult to link IT outages to business impact and leads to reactive problem-solving rather than proactive analysis. To address this issue, combining a process orchestration solution like Camunda with an observability solution like IBM Instana can provide organizations with a more holistic understanding of their systems and enable faster reactions.

What is Camunda?

Camunda is a process orchestration tool that allows businesses to automate their workflows. Customers can digitize and automate their business processes using Camunda.

The limitation of traditional APM observability tools

Traditional Application Performance Monitoring (APM) observability tools are designed to monitor and maintain application health. However, these tools often lack the capability to provide business context for IT operations or site reliability engineers (SREs) who use them. Most APM observability tools treat automation platforms like Camunda as Java/JEE containers, failing to provide the necessary business context for day-to-day operations.

Combining IBM Instana and Camunda for better insights

IBM Instana’s Observability Business Monitoring can automatically add business-process context to IT traces when monitoring Camunda environments. This integration enables SREs to troubleshoot and analyze IT issues with a broader understanding of the business impact. Additionally, Instana can capture data from executing activities, allowing for a more comprehensive analysis of the true impact of an IT outage.

Camunda and IBM Instana in action

For example, consider Carlos, an SRE using Camunda. If Carlos receives an alert that an automated activity is stuck, he can use Instana to analyze the individual calls within the affected time period and view the end-to-end trace. Instana can identify that a database call related to an external task is timing out, allowing Carlos to focus on fixing the database and resolving the issue.

Learn more

To learn more about effectively using Camunda and IBM Instana together, you can watch the on-demand webinar, “Real-Time Business Context for IT. Measure Yourself the Way the Business Measures You.”

Watch the webinar

FAQ

What is Camunda?

Camunda is a process orchestration solution that automates business workflows.

What is IBM Instana?

IBM Instana is an observability solution designed to monitor and analyze IT environments.

How does combining Camunda and IBM Instana help with business monitoring?

By integrating these two solutions, organizations can gain a better understanding of the business impact of IT issues and respond faster to incidents.

Can IBM Instana capture data from executing activities?

Yes, Instana can capture data from executing activities, providing a more comprehensive analysis of the true impact of an IT outage.

How can I learn more about using Camunda and IBM Instana together?

You can watch the on-demand webinar, “Real-Time Business Context for IT. Measure Yourself the Way the Business Measures You,” to learn more about effectively using Camunda and IBM Instana together.