## The Total Economic Impact of IBM Instana Observability

A recent study conducted by Forrester Consulting on behalf of IBM highlights the significant impact of IBM Instana™ Observability on organizations. The study revealed that organizations utilizing the IBM Instana Observability platform achieved an impressive 219% return on investment (ROI) over three years. Moreover, they experienced a remarkable 90% reduction in troubleshooting time by leveraging high-fidelity data to facilitate timely decision-making.

### About the Study

Forrester conducted the Total Economic Impact™ (TEI) study at the behest of IBM, engaging in-depth interviews with four clients to evaluate the value derived from their investments in IBM Instana. These clients reported that the deployment of IBM Instana enabled swift identification and resolution of incidents, ultimately saving precious time for developers and operations teams.

Based on the insights gathered from these interviews, Forrester constructed a composite organization based on the experiences of the surveyed clients. This composite organization reflects a global company with 10,000 employees and annual revenue of $2 billion. With 300 applications, half of which are under Instana, this organization encompasses a mix of on-premises and cloud-based, monolithic and microservice-based applications.

### Key Findings

The study identified several quantifiable benefits for the composite organization over a three-year period, including:

– Achieving a remarkable ROI of 219%
– Reducing troubleshooting time by 90%
– Responding to incidents 75% faster
– Reducing mean time to repair by 70%
– Reducing revenue-impacting incidents by up to 60%
– Improving operational efficiency by 40%

To gain a more comprehensive understanding of the study’s findings, interested parties can access the full report, “The Total Economic Impact of IBM Instana Observability,” or explore IBM Instana for themselves.

### FAQ

#### 1. What is the Total Economic Impact of IBM Instana Observability study?
The Total Economic Impact study conducted by Forrester Consulting on behalf of IBM provides a comprehensive analysis of the benefits and value derived from utilizing the IBM Instana Observability platform.

#### 2. What were the key findings of the study?
The study revealed that organizations using the IBM Instana Observability platform achieved a remarkable 219% return on investment (ROI) over three years, along with a significant reduction in troubleshooting time and various other operational improvements.

#### 3. Where can I access the full study?
To access the complete findings of the study, interested parties can download “The Total Economic Impact of IBM Instana Observability” report.

#### 4. Can organizations try IBM Instana for themselves?
Yes, organizations interested in experiencing the benefits of IBM Instana Observability can explore the platform firsthand.

#### 5. How can I learn more about IBM Instana Observability?
For further details about the IBM Instana Observability platform, individuals can visit the official IBM website for comprehensive information and resources.